Along with a lack of visibility around what was being spent, printed and email copies of invoices were being walked over to individual approvers at the Young Adult Institute (YAI), only to get lost in the shuffle. Time to pay invoices was beyond acceptable time frames, but there was no way to see the status of an invoice or hold involved stakeholders accountable.
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YAI has a team of over 4,000 employees and supports over 20,000 people in the I/DD community. This extraordinary growth shows the ongoing need for these important services, and YAI’s success in offering them. YAI supports people with autism, Down syndrome, and Cerebral Palsy, among others. Operating throughout Downstate New York and Northern New Jersey, YAI now offers more than 300 programs for people of all ages.